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FIELD SERVICE TECHNICIANS

SCHEDULER DISPATCHER

Important

IMPORTANT: Please complete this online form completely. Answers that are illegible or incomplete may prevent us from considering your application.

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of Latello Brands LLC. to provide employment opportunities without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

Available Positions

Field Service Technician

Hey you! Yes you, the one reading the ad. Do you enjoy working with your hands and tools? Can you think quick on your feet? Do you like to problem solve and find solutions? Are you ready to start a career and not just have a job? If you answered yes to the above questions, look no further. Come be part of a team that made the INC. 5000 list for Fasting Growing Private Company in America. We are a sensational, stunning, creative, beautiful, and rapidly growing company. Doodlebuggers has been evolving since 1998 to better serve our clients and team. Wouldn’t you love to be part of a team that cares about not only you but the community as well? We are seeking an individual with a fighting warrior spirit who is willing to work hard & do whatever it takes to make a client happy. How would you feel when a customer says to you “You solved my problem! No one else could but you did and now I can sleep tonight”? Accomplished and successful right? So, what are you waiting for? Email your resume & a short description of why you believe you are the ideal candidate to HugYourHome.com/We-Want-You! Lets rock this together!

The Opportunity:
Repairing and installing high end products, custom products, and providing individual tailored solutions to clients while in the field. You will also learn a new industry that has a lot to offer and is rapidly growing. If you enjoy working with your hands and having a challenging job, then Doodlebuggers is the company for you. If you have the experience needed to fulfill this position, this would be a great fit and if you do not, don’t worry, Doodlebuggers will train candidates with the right personality and drive to learn. How would you feel when a customer says to you “You solved my problem! No one else could but you did and now I can sleep tonight”? Accomplished and successful right?

The Role of Doodlebuggers Field Service Technician:
We are seeking an individual with a warrior fighting spirit who is motivated and has some construction/field work background to join our team as a Field Service Technician. You will perform inspections, cleaning, repairs, and installations on fireplaces, dryer vents, air ducts, and outdoor kitchens. Our ideal candidate will have a go getter attitude, love to learn, adapt quickly to change, and think quick on their feet. You should feel comfortable reading manuals, operating power and hand tools, and most of all problem solving.

Please email your resume and a short description of why you believe you are the ideal candidate. Please indicate which of the following four categories you believe you are in:

  1. 3-5 years’ experience in the masonry, mechanical, or construction background
  2. Less than 3 years’ experience in the masonry, mechanical, or construction background
  3. No background, but a great personality

Hours:

  • 40 hours, Monday – Friday Serving the Escambia, Okaloosa, Baldwin, Santa Rosa, and South Walton County Areas

Job Duties:

  • Use technology & your skills (HVAC, IAQ, Mechanical, & most Construction trade backgrounds a plus) to help clients through inspections, cleanings, installations, & repairs for air ducts, fireplaces, outdoor kitchens & backyards, & dryer vents
  • Build positive relationships with customers
  • Provide service and customer support during field visits
  • Diagnose problems and come up with solutions to repair them
  • Ability to troubleshoot, test, repair, and service technical equipment
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Educate the client on how to use and maintain their products
  • Produce timely and detailed service reports
  • Follow all company’s procedures and protocols
  • Opportunity to earn nationally recognized certifications
  • Plenty of room for advancement
  • Hours: up to 40 hrs/week, Occasional Authorized Over Time
  • Some out of town overnight jobs in Destin

Skill Requirements For Position:

  • OSHA 10 HR Card. (We will help you with this)
  • Computer skills including use of a tablet, filling out a PDF form, texting & email
  • Ability to read a tape measure and perform math calculations. Cutting & crafting finish work for outdoor kitchens is a plus
  • Great Customer Service Skills
  • Current and Clean Driver’s License
  • Clear and effective written and oral communication skills
  • Flexible work schedule and willing to work after hours (nights & weekends) as needed
  • Must be of good character & attitude
  • This is a fast-paced work in a fast-paced Great attitude a must. Knowledge of electrical, construction and renovations a plus. Follow directions and love to problem solve
  • Pass a local and national background check and drug test
  • Clean and neat appearance
  • Trustworthy, dependable, and honest
Customer Service Representative

Do you think you are a social butterfly and great with talking to people? Are you self-dependent, reliable, hard-worker, and interested in learning a new industry with a company that is rapidly growing? Come be part of a team that made the INC. 5000 list for Fasting Growing Private Company in America. We are a sensational, stunning, creative, beautiful, and rapidly growing company. Doodlebuggers has been evolving since 1998 to better serve our clients and team. Wouldn’t you love to be a part of a team that cares about not only you but the community as well? We are seeking an individual with a fighting warrior spirit who is willing to work hard & will do whatever it takes to make a client happy and take care if them from start to finish. So, what are you waiting for? Email your resume & a short description of why you believe you are the ideal candidate to HugYourHome.com/We-Want-You! Let’s rock this together!

The Opportunity:
The CSR should be an energetic professional who does not mind wearing multiple hats. Experienced in handling a wide range of administrative tasks and able to work independently with little or no supervision. Will be well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people

The Role of Doodlebuggers Customer Service Rep:
We are seeking an individual with a fighting warrior spirit who is willing to work hard and will do whatever it takes to make a client happy. The scope of work includes answering phones, responding to emails and texts, doing 12 month reminder calls. You would also take on other administrivia task and needed.

Hours:

  • 40 hours per week, Monday – Friday 8am-5pm, Saturday w/ 1 weekday off, start and end time flexible

Job Description:
Doodlebuggers is looking for a CSR who will answer phones, respond to voicemail, reply to emails and text message, and provide client services to take care of all the client’s needs. Will coordinate with teammates to ensure organizational effectiveness, efficiency, and safety, ensuring administrative procedures are followed. Will help with all aspects of customer service including answering phones, sales on showroom floor, and task completion. Other duties will be assigned as required.

YOU WILL NOT SCHEDULE ANY APPOINTMENTS PERIOD!

Job Duties:

  • Client Services:
    • Answering telephones & following the company script
    • Thorough understanding of Doodlebuggers services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire feature and grill products provided.
    • Ensure all relevant and pertinent information is collected, verified, and documented and forward to the Scheduler for date assignment and scheduling.
    • Responsible for all contact requests, website user requests, work orders and customer emails that come into the office email box, voicemails and text messages.
    • Ensure client service sales, complaints, and issues are addressed via text, phone, email, or in person are handled or forwarded to appropriate employee.
    • If first one in the office on any given day will check all Voice Mails before starting daily tasks to ensure there are no issues to immediately address.
    • Help showroom guests and salespeople as needed.
  • Administrative:
    • Understand and comply to the Doodlebuggers Operations Manual (DOM).
    • Data entry into customer information and created jobs in Service Fusion per DOM
      • forward customer call sheet to the scheduler after completing.
    • Ensure that a credit card is on file for all bill from office appointments.
    • Call customers that have not confirmed their appointments via text daily.
    • Text the technicians to let them know their schedule has been confirmed at the end of each day and verify Techs received.
    • Make 12-month service reminder and quote follow-up calls.
    • When working Saturdays will let all customers know that the scheduler will reach out to them on Monday morning with confirmed appointment date.
    • Allocate available resources day-to-day to ensure successful task performance.
    • Ensure security, integrity and confidentiality of data.
    • Always follow policies & procedures to improve operational efficiency.
  • Skill Requirements for Position:
    • 3-5 years’ verifiable client service experience with Proven Critical Thinking aptitude.
    • Excellent verbal & written communication skills
    • Excellent active listening skills
    • Hands on experience with office machines (e.g. fax machines and printers)
    • Confident, friendly, and outgoing personality
    • Ability to anticipate/determine customer’s needs
    • Organization is an absolute must
    • Ability to Multi-task
    • Great attitude in a fast paced environment
    • Ability to Adapt to change (company is rapidly growing)
    • Problem-Solving skills
    • Attention to detail, problem-solving, excellent written and verbal communication skills
Inside Sales Consultant

Do you like to meet new people daily and help them solve their needs and wants? Are you self-dependent, reliable, a hard-worker, and interested in learning a new industry with a company that is rapidly growing? Come be part of a team that made the INC. 5000 list for Fasting Growing Private Company in America. We are a sensational, stunning, creative, beautiful, and rapidly growing company. Doodlebuggers has been evolving since 1998 to better serve our clients and team. Wouldn’t you love to be a part of a team that cares about not only you but the community as well? We are seeking an individual with a fighting warrior spirit who is willing to work hard & will do whatever it takes to make a client happy. So, what are you waiting for? Email your resume & a short description of why you believe you are the ideal candidate to HugYourHome.com/We-Want-You! Let’s rock this together!

The Opportunity:
Selling of high end, custom products, and solution to clients. You will also learn a new industry that has a lot to offer and is rapidly growing. If you have the sales experience needed, this job would be a great fit and if you do not, don’t worry, Doodlebuggers will train candidates with the right personality and drive to learn.

The Role of Doodlebuggers Inside Sales Consultant:
We are seeking an individual with a fighting warrior spirit who is willing to work hard and will do whatever it takes to make a client happy. The scope of work includes presenting and selling products, interacting with clients in person or via phone/email, and seeing a project through to completion.
Please email your resume and a short description of why you believe you are the ideal candidate. Please indicate which of the following four categories you believe you are in:

  1. 3-5 Year of inside sales experience
  2. No background, but great personality

Hours:

  • 40 hours, Monday – Friday, Saturday w/ 1 weekday off, start and end time flexible
  • Base pay plus commission after earning Hearth Certification

Job Description:
Doodlebuggers is looking for an inside sales consultant who has sales experience, is innovative, and is personable. The candidate will be responsible for greeting and interacting with clients daily in the showroom or via email/phone. You will also provide quotes to clients based on the client’s needs and wants, present in the showroom if time allows or send it via email and follow up with client if deal does not close on the spot.

Job Duties:

  • Greets and interacts with customers
  • Consults with customers and answer questions about merchandise to help clients understand their needs and preferences related to merchandise and selecting their products
  • Assists customers with purchase decisions
  • Retrieves merchandise from sales floor, stock room, or other inventory locations as needed
  • Collects payment using the point of sale system as needed
  • Creating quotes
  • Following up with clients that you have created quotes for that have not closed yet
  • Scheduling services or sales appointments as needed
  • Working Trade shows as needed
  • Perform other duties as assigned

Skill Requirements for Position:

  • Excellent verbal & written communication skills
  • Excellent active listening skills
  • Excellent sales and customer service skills
  • Passion for relationship building and selling
  • Confident, friendly, and outgoing personality
  • Extensive knowledge of the merchandise sold. This will be learned but need to have the skill of being willing to learn and retain information
  • Ability to anticipate/determine customer’s needs
  • Ability to recommend merchandise to customers
  • Organization is an absolute must
  • Experience in sales &/or construction industry is a plus
  • Ability to Multi-task
  • Great attitude in a fast paced environment
  • Ability to Adapt to change (company is rapidly growing)
  • Adapt to change well (company is rapidly growing)
  • Problem-Solving skills
Outdoor Kitchen Sales & Designer

Our Outdoor Kitchen division has rapidly grown as outdoor living has become more desirable than ever before. Because of this, there is nothing but opportunity for you! Wouldn’t you want to be part of a sensational, stunning, creative, and beautiful company? Come be part of a team that made the INC. 5000 list for Fasting Growing Private Company in America. Our team is killing it. Since 1998, we have and continue to evolve to serve our clients & team. Join a team that cares about you & our community! We are seeking an individual with a warrior fighting spirit willing to work hard & do whatever it takes to make the client happy. The scope of work includes designing kitchens, presenting & selling the project, ordering & seeing the project through to completion. Email your resume & a short description of why you believe you are the ideal candidate at HugYourHome.com/We-Want-You! Lets rock this together.

The Opportunity:
Designing kitchens is one of the best parts of the design world encompassing all the benefits of a desirable design role. If you are a trained kitchen designer you will specialize in outdoor kitchens and if you are not trained as a kitchen designer yet, Doodlebuggers will train candidates with the right personality.

Doodlebuggers Client Offerings:
Retail showroom in Destin & Pensacola for outdoor kitchens, fire features, grills, gas
logs, and fireplaces. Our services are provided to residential and commercial accounts. We specialize in inspections, cleaning & repair of air duct systems, chimneys, mold, and dryer vents

The role of Doodlebuggers Outdoor Kitchen Designer:
We are seeking individuals with a fighting spirit (warriors) who are willing to work hard and will do whatever it takes to make a client happy. The scope of work includes designing kitchens, presenting and selling the project, ordering and seeing the project through to completion.
Please email your resume and a short description of why you believe you are the ideal candidate. Please indicate which of the following four categories you believe you are in:

  1. Trained outdoor kitchen designer
  2. Trained kitchen designer not specializing in outdoor Kitchens
  3. Background in interior design and/ or architecture, but not specifically in outdoor kitchen design
  4. No background, but great personality

Hours:
40 hours, Monday – Friday, Saturday w/ 1 weekday off, start and end time flexible Salary plus design bonus & commission after earning Hearth Certification

JOB DESCRIPTION:
Doodlebuggers is looking for a outdoor kitchen designer who has sales experience, someone experienced, innovative and talented. Candidate will be responsible for material design, layout, content and formatting. Typographic, photographic, illustrative and graphic elements may be integrated into designs. Create unique images for an outdoor kitchens and special projects. Command strong design knowledge and proficiency in Adobe Creative Suite, 2020 Design. You should have command of best practices and trends in outdoor kitchen design, enjoy being creative, and understand how to both build and convert a digital audience.

JOB DUTIES:

  • Design ads, outdoor kitchens, special projects in 2020 Design and content
  • Meeting with clients to understand ideas and needs for outdoor kitchen space and present your ideas via design and quotes
  • Client services in all aspects.
  • Presenting products to clients and editing to convey final concepts for outdoor kitchen space
  • Stay up-to-date with the latest trends and changes with outdoor kitchen industry.
  • Working trade shows/expos
  • Other duties are requested.

SKILL REQUIREMENTS FOR POSITION:

  • Kitchen Design: 3 years (Preferred)
  • Experience and skills in Graphic Design, Adobe Creative Suite, 2020 Design
  • Excellent written and oral communication skills.
  • Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions.
  • Experience and skills include Adobe Creative Suite, demand generation, and inbound marketing.
  • Literate in Microsoft Office, MS Word, Excel
  • Proper phone & E-mail etiquette
  • Adapt to change well (company is rapidly growing)
  • Problem-Solving skills

APPLY NOW

    Basic Info 

    Looking for Someone Who Is
    • Dependable: more reliable than spontaneous
    • People-oriented: enjoys interacting with people and working on group projects
    • Adaptable/flexible: enjoys doing work that requires frequent shifts in direction
    • Detail-oriented: would rather focus on the details of work than the bigger picture
    • Achievement-oriented: enjoys taking on challenges, even if they might fail
    • Autonomous/Independent: enjoys working with little direction
    • Innovative: prefers working in unconventional ways or on tasks that require creativity
    • High stress tolerance: thrives in a high-pressure environment
    Company Benefits

    Day 1 of service

    • Base hourly wage

     

    After 90 days of service

    • Eligible for commission
    • 6 Paid National Holidays
    • Vision & Dental Insurance
    • Full Health Insurance – Company pays $175.00 towards policy
    • 401K Retirement plan & Company match 3%

     

    After 1 year of service

    • Paid Vacation
    • Paid Sick Days
    About Doodlebuggers

    Doodlebuggers Client Offerings:
    Retail showroom in Destin & Pensacola for outdoor kitchens, fire features, grills, gas logs, and fireplaces. Our services are provided to residential and commercial accounts. We specialize in inspections, cleaning & repair of air duct systems, chimneys, mold, and dryer vents.

    Doodlebuggers Social Good:
    We are environmentally conscious and give back to the community through various charities. Our culture is an attitude of gratitude. Our 2 top priorities are serving the clients’ needs and our team members by enabling all to achieve their desired results through our services and company growth

    Doodlebuggers Core Values
    Respect
    Education
    Communication
    Integrity
    Productivity
    Excellence
    The Doodlebuggers RECIPE for success!

    Doodlebuggers Mission Statement:
    We aim to create high-quality home comfort and safety solutions backed by the Best trained & certified technicians & support staff in the industry. We exceed customer expectations by promoting a culture of teamwork, integrity, safety, and education.

    Doodlebuggers Vision Statement:
    “Our vision is to respond quickly to our clients’ needs and expectations, proven through systems and education with integrity, quality and honesty”

    Pensacola Destin Fireplace Grill Outdoor Kitchen Footer BG

    Need Service?

    Call (850) 477-1151
    Email Us at [email protected]
    ©2021 Latello Brands LLC All Rights Reserved.
    Doodlebuggers™, "The Most Trusted Name In Service", and The Doodlebug are registered trademarks of Latello Brands LLC
    © 2021 Doodlebuggers Service Network.

    Our Service Areas

    Escambia County

    South Walton County

    Baldwin County

    Okaloosa

    Santa Rosa

    Holler Box