The Doodlebuggers’ Process

Map of Service Area

Document, Document, Document! We cannot stress that enough to you, our valued customers and our team members. Everything we do from the initial phone call, to the inspection, to repairs, we document with digital photos and written forms.

The process starts with you, the property manager, submitting a request for work, via a work order by email to office@hugyourhome.com, fax to 850-497-1073 or mail to Doodlebuggers Service Network 38 S. Blue Angel Parkway #213, Pensacola, FL 32506. If your company does not have a work order request form, click here to download a copy. Upon receipt of the work request, our team gets to work on it right away.

We contact the tenant to schedule the appointment and then contact you with the date and time of the service call. Once the job is complete, we will send you via email, before & after pictures, completed Doodlebuggers inspection or evaluation form, estimates for repair (if recommended), sample warranties (if repair’s are recommended), and your invoice titled with the property address and your company name. We can also tailor our invoices to meet your needs. If you have a special request, please call the office at any of the numbers listed below to discuss.

Tenants and Paperwork

Our Raving Reviews!

We understand property manager and tenant relationships, with that being said, we DO NOT share any information with the tenant. We will make one exception; if a fireplace is unsafe for use we will inform the tenant not to use the system until their property manager gives them permission. All documentation goes to you, the paying customer; we do not leave any paperwork with the tenant.

Homeowners and Estimates

We highly encourage questions to anything we have suggested or recommended for a property. The packet we send may not always answer every question, so please feel free to call our office. This is an everyday event for us, but for most people they do not understand what we are recommending and why. We would be happy to explain. We are honest and transparent in all of our dealings; there are never any surprises, if we can help it.

Once an estimate is approved by the homeowner, please sign the estimate and fax or email the signed copy to our office. Upon receipt, we will order any parts needed to complete the repair and contact the tenant to schedule the repair job. As always, we will keep you in the loop. When the repair is complete, we will send before & after pictures of the repair, warranties (if applicable), and invoice via email.

Doodlebuggers Insurance

We are honored that you have considered our company to serve your needs. We carry up to 1 million dollars coverage for the following policies; auto, workers compensation, general liability and errors and omissions insurance policies.

We would be happy to add you to our insurance policy as a certificate holder or as an additional insured. If you would like these certificates, please send your request including your company name, company contact, address, phone number, and email address by fax to 850-497-7013, email to office@hugyourhome.com, or mail your request to Doodlebuggers Service Network 38 S. Blue Angel Parkway #213, Pensacola, FL 32506.

Invoices and Payments

We email our invoices to your preferred billing email address. Once you receive an invoice, we ask for payment to be remitted within 30 days of the invoice date. We accept company or personal checks, Discover, Visa and MasterCard for payment. We do not keep any credit card numbers on file and shred all credit card numbers after we process the card.

Upon request, a paid receipt can be emailed or mailed. All checks should be made payable to Doodlebuggers Service Network and mailed to We are honored that you have considered our company to serve your needs. We carry up to 1 million dollars coverage for the following policies; auto, workers compensation, general liability and errors and omissions insurance policies.

We would be happy to add you to our insurance policy as a certificate holder or as an additional insured. If you would like these certificates, please send your request including your company name, company contact, address, phone number, and email address by fax to 850-497-7013, email to office@hugyourhome.com, or mail your request to Doodlebuggers Service Network 38 S. Blue Angel Parkway #213, Pensacola, FL 32506.

Doodlebuggers Service Network 38 S. Blue Angel Parkway #213, Pensacola, FL 32506. Please include your invoice number on your check.

Our Certified Technicians

Our technicians are not sub contractors they are true employees of the company. They go through a rigorous process to learn every detail of all of our services. Most of our technicians are cross trained and certified in many designations including the National Air Duct Cleaners Association(NADCA), Chimney Safety Institute of America (CSIA) to name a couple. They must earn these designations via national standardized testing. This is not something to take lightly; we want to ensure they know what they are doing while they are serving your property.

Our certified technicians do not work off commission, so when they recommend a repair it is not personally benefiting them to make that recommendation. They are true certified technicians, not sales people in disguise as a technician. We want you to feel confident that we are always sending the very best to inspect, clean or repair your property.

Set Up as a Client

We are so excited to welcome you to our Doodlebuggers family. We promise to take special care for all of your needs and look forward to serving you and your homeowners.

To set up your company in our system we require the following information. Company name, contacts authorized to make request for service, billing address, billing email address, phone number, fax number.

Just as a reminder, we do require all work request be submitted in writing. If you do not have a form, click here to download a copy.

Set Doodlebuggers up as a Vendor

We will be happy to fill out any company required paperwork and submit it back with our W-9 form. If you would like to be added to our insurance policy as an certificate holder or additional insured, please state so on your request form. Send your request via fax to 850-497-7013, email to office@hugyourhome.com or mail your request to or Doodlebuggers Service Network 38 S. Blue Angel Parkway #213, Pensacola, FL 32506.

We look forward to working with you and your tenants. If you have any further questions call our office at any of the numbers listed below. We are open Monday through Friday from 8 am to 5 pm.

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